General info

Nuance Audio™ Glasses is the right solution if you: 
•    Seek more social engagement and are motivated to find solutions that enhance your ability to connect with family and friends 
•    Value style and Appearance, preferring products that align with your personal taste and make you feel confident 

Nuance Audio™ Glasses guarantee invisibility, simplicity, and comfort with best value for money. 

Wearing Nuance Audio™ Glasses enhance the clarity of the speaker you are facing. These glasses feature an innovative microphone array and groundbreaking directional amplification technology, creating a focused beam in the direction you are looking.  Our advanced directional amplification technology, coupled with open ears and natural sound, allows you to effortlessly catch up on sounds that may be missed. Nuance Audio™ Glasses not only offers comfort and convenience but also ensures high-performance sound quality. 

There are several benefits for Nuance Audio™ Glasses:

• Style: Nuance Audio™ Glasses relies on EssilorLuxottica R&D skills, craftmanship capabilities and design expertise. As a result, Nuance Audio™ Glasses seamlessly integrates its technology within a stylish frame.

• Comfort: Nuance Audio™ Glasses offers vision and listening benefits in one seamless product. 

• Directionality: This allows the listener to focus on the speaker they are facing, when used in "Frontal" audio mode. For those times when you prefer to experience your surroundings without emphasizing the front, Nuance Audio™ Glasses offers also the “All-around” audio mode, which amplifies without utilizing the directional algorithm.

• Simplicity: As no fitting/configuration are required, you can adjust your Nuance Audio™ Glasses settings from your Nuance Audio™ App very easily. Nuance Audio™ Glasses has been designed to be very simple to use and does not require customers to be tech-savvy. You can easily configure Nuance Audio™ Glasses via the companion Nuance Audio™ App choosing the (i) preset program (four options available) that best suits your profile, as well as further personalizing the hearing support by playing with (ii) "volume", (iii) "background noise" and (iv) "audio mode" settings. All these 4 settings are available in the Nuance Audio™ App home page.

• Accessibility : Nuance Audio™ Glasses is a listening assistant that can be bought directly in store.

No, the glasses do not use bone conduction, but air conduction. They use speakers embedded in the frame, near your ears.

The people around you (at a casual distance) should not hear or be disturbed by the amplified sounds.

You cannot take phone calls through the speakers on your glasses. However, you can continue to make calls as normal (holding the phone close to your ear, using speakerphone mode, or wearing wireless headphones).

When watching TV, the effectiveness of the product depends on acoustic variables like the direction of the speakers, the location of the TV (near/far from the wall) and other factors. We recommend you watch TV with the audio on (try both "frontal" and "all-around" audio modes) and see if that helps.

While this may vary depending on your surroundings (such as the absence of barriers and background noise), Nuance Audio™ Glasses's amplification of nearby sounds is estimated to have a range up to 3 meters.

Before using your Nuance Audio™ Glasses, we recommend reviewing the User Manual included in the package. You can also access and download the manual here.

As a summary:

1. Download the Nuance Audio™ App
Scan the QR code located inside the packaging lid and in the Glasses user guide, or search for the App on Google Play or the Apple App Store. Then, install the App on your mobile device.

Additional details about how to perform these activities (downloading/installing the App) are included in the Troubleshooting guide.

Please bear in mind that the Nuance Audio™ App will be available: 
-    For iOS smartphones starting from iOS 16+, release version 0.3.7 and later releases 
-    For Android smartphones starting from Android 12 with SDK 24, release version 0.4.1 and later releases.

2. Open the App and create an account or log in to your existing Nuance account

3. Pair your glasses
Follow the on-screen instructions to connect your Nuance Audio™ Glasses to your mobile device via Bluetooth.

4. Complete the tutorial
Familiarize yourself with the eyewear's controls and key App functions by following the in-App tutorial. Additional information about the App key functions can be consulted accessing Nuance Audio™ Glasses "Learning Center"

5. Calibrate your Glasses
In a silent room, calibrate your glasses by following the guided steps to adapt to your head shape and begin to recognize your voice.

You're now ready to enjoy your Nuance Audio™ Glasses! Personalize your experience further using the App’s audio settings. To get familiar to Nuance Glasses Audio settings, please consult the Nuance "Learning Center"

After completing the necessary preliminary steps, hence having the Nuance Audio™ App correctly installed within your smartphone, we suggest following these recommendations to optimize your listening support:

1. Calibrate your Glasses:
If you haven't done so yet, calibrate your hearing Glasses to tailor them to your voice and head's shape. Please remember to do this process in a silent room.

2. Customize Your Settings in the App:

• Presets: Choose between four presets (A, B, C, or D) that adapt to your hearing needs and environment for a better sound experience.
• Volume Levels: Adjust the volume levels to suit your preferences.
• Background Noise: Decide how much background noise you want to hear—low, medium, or high.
• Audio Mode: Choose between:
   • Frontal Mode: Focus amplification on sounds coming from the front.
   • All-around Mode: Amplify sounds or speech from all directions.

Important Notes:

• Adjustment Period:
It may take a short time to get accustomed to the new amplification, but typically no longer than a few days. It's common to perceive your own voice differently. These sensations are normal and should diminish as you adapt to improved audibility.

• Don’t Worry: 
If the sound feels unnatural initially, remember that this is a normal part of the adjustment process, and you will become accustomed to it with regular use.

• To turn them on, open the temples of your glasses, then press and hold the multifunction button on the right temple for about 2 seconds. An audio prompt will confirm the Glasses are turned on.
• To turn them off, keep the temples open, then press and hold the multifunction button for about 1 second.  An audio prompt will confirm the Glasses are turned off. Also, the glasses automatically turn off when you close the temples.

The Nuance Audio™ Glasses features a Multifunction Button located on the right temple. This button allows you to perform these various actions:

• Turn Audio On: Press and hold the button for about 2 seconds.
• Turn Audio Off: Press and hold the button for about 1 second.
• Cycle Between Volume Levels: Short press the button to adjust the volume levels; an audio prompt will confirm the change.
• Enter Pairing Mode: Press and hold the button until the blue LED blinks.
• Force Restart: For instructions, please refer to "How to Force Restart my Glasses" within the Troubleshooting guide 
• Factory Reset: for instructions, please refer to "How to Factory Reset my Glasses" within the Troubleshooting guide 

Additionally, you can switch between audio modes (Frontal and All-around) by double tapping on the tap area located on the frame

The Nuance Audio™ Glasses and the Charging Pad contain magnetic material and components that emit radio waves, which could affect the operation of medical devices such as but not limited to pacemakers or insulin pumps, or other implantable devices, consult your doctor or the medical device manufacturer before using the Nuance Audio™ Glasses and the Charging Pad.

If you have an active or inactive implant device (e.g. defibrillator, pacemaker), follow the implant manufacturer’s instructions regarding the use of mobile devices. The Nuance Audio™ Glasses should be kept at least 6 inches from implantable pacemakers. In the event of malfunctions, stop using your Nuance Audio™ Glasses and contact your doctor or the implant manufacturer. If you have an active brain implant, ask your doctor or the implant manufacturer for a risk analysis. 

For more information, please refer to Manual Guide.